How ForgeIPTV handles information.

1. Who we are

ForgeIPTV is a Windows IPTV player app focused on helping users organize and play their own legal M3U playlists and Xtream Codes accounts.

Contact email: support@forgeiptv.com.

2. Important content disclaimer

ForgeIPTV is not an IPTV provider.

ForgeIPTV does not provide TV channels, playlists, subscriptions, streams or copyrighted content.

Users are responsible for using their own legal IPTV account or source.

3. Information collected through the website

The ForgeIPTV website is a static marketing website.

At this stage, the website does not include contact forms, user accounts, analytics scripts or advertising trackers.

If you contact us by email at support@forgeiptv.com, we receive the information you choose to include in your message.

The hosting provider may process standard technical server logs, such as IP address, browser information, requested pages, date and time, and security-related logs.

4. Information handled by the app

ForgeIPTV stores account configuration, application preferences, favourites, playback history and EPG cache locally on the user’s device.

Passwords, M3U playlist URLs and EPG URLs are protected at rest using Windows Data Protection API (DPAPI) for the current Windows user. Account display names, usernames, server addresses and other non-secret preferences may remain stored locally.

This local information is not sent to ForgeIPTV unless the user explicitly submits a support request as described below.

ForgeIPTV does not sell IPTV credentials.

ForgeIPTV does not provide IPTV content.

When the app stores configuration locally on the user’s device, it is used only to remember settings and operate the app.

5. How information is used

Information may be used to:

• respond to support requests;
• answer product questions;
• maintain website security;
• operate and improve the ForgeIPTV product;
• comply with legal obligations where applicable.

6. Support requests

Users may voluntarily submit a support request through the app. A support request includes the selected category, subject, message and, when provided, a contact email address.

If the user chooses to include technical information, the request may also contain the ForgeIPTV version, Windows version, selected theme, account source type, connection status, EPG enabled status, last EPG refresh result and submission timestamp.

Support requests never automatically include passwords, usernames, playlist URLs, provider URLs, EPG URLs, tokens or stream URLs.

Support requests are transmitted over HTTPS to https://forgeiptv.com/api/support/ and are processed only for support, security and product-improvement purposes.

7. Cookies and analytics

The first version of this website does not use analytics scripts, advertising cookies or tracking cookies.

If analytics, advertising tools or non-essential cookies are added later, this policy should be updated and any required consent mechanism should be added.

8. Third-party services

The website may link to third-party services such as the Microsoft Store.

Those services are operated by third parties and have their own privacy policies and terms.

ForgeIPTV is not responsible for the privacy practices of third-party websites or services.

The app connects directly to IPTV and EPG services configured by the user. Those providers may receive the user’s IP address and request information according to their own privacy policies.

Purchases, trial status and license validation are handled by Microsoft Store. ForgeIPTV receives license status information but does not receive or store payment card details.

9. Data sharing

We do not sell personal information.

We may process email messages through our email provider and technical logs through our hosting provider.

We may disclose information if required by law.

10. Data retention

Support emails and in-app support requests may be kept for as long as needed to handle the request and maintain support history.

Technical server logs are retained according to the hosting provider’s policies.

Users may request deletion of support communications where applicable.

11. User rights

Depending on your location, you may have rights to access, correct, delete or restrict the processing of your personal information.

To exercise privacy rights, contact support@forgeiptv.com.

12. Children

ForgeIPTV is not directed to children.

The website and app are intended for users who are legally allowed to use this type of software and their own IPTV services in their jurisdiction.

13. Security

ForgeIPTV uses reasonable technical measures to protect information. Sensitive connection values stored by the app are protected with Windows DPAPI, support requests are transmitted using HTTPS, and credentials are excluded from support diagnostics.

No method of storage or transmission can be guaranteed to be completely secure.

14. Changes to this policy

This Privacy Policy may be updated from time to time.

When changes are made, the updated version will be published on this page.

15. Contact

For privacy questions, contact:
support@forgeiptv.com